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Summer 2023: Fortnums x TCDT Employment Programme: History, Retail & Merchandising

Venue: Fortnum & Mason, Piccadilly, London

Dates: This workshop ran for one day on Tuesday 1st August 2023.

Workshop Information

The first of a series of employment programme workshops run in collaboration with Fortnum & Mason.


This session will first explore Fortnum & Mason’s History and Archives with Dr. Tanner and Louise Woof. You will then discover what it is like working within the store’s Retail and Merchandising departments.


Retail focuses on customer services and commercial awareness in our stores. Merchandising determines the number of products needed for the store to meet its sales forecast. They look at the store’s forecast and decide how to maximise sales through how the product is displayed.


Each Fortnums x TCDT Employment Programme workshop will consist of having two different departments speaking to students about their role and growth in the business, what they love doing and some of the challenges. They will also offer career advice should the students wish to grow their career in the said departments. There will be Q&A sessions with each speaker so students can ask specific questions.



This workshop will start at 8:50am and finish at approximately 1:15pm (includes lunch).



8.50am – 9am = Welcome
9am – 9.30am = Store Tour
9.30am – 10am = Introduction with Dr.T and Louise
10am – 11am = Retail with UK Retail Director and Store Manager
11am – 12pm = Merchandisers
12pm – 12.30pm = Dr.T and Louise Archives
12.30pm – 1.15pm = Lunch at CAFÉ 181


Transferable Skills and Future Careers

TCDT workshops give a chance to develop a range of transferable skills and valuable insight to possible career paths. Some of the career choices our alumni have pursued include; Architecture, Engineering, Fine Art, Jewellery Making, Art Conservation, Glass Working, Theatre Design, Fashion Design, Costume Design – the list is growing!


Eligibility Criteria

In order to be eligible to apply you will need to be 16 – 23 years old during the dates of the workshop.

You should be creative and have good hand-eye co-ordination. In your application you should demonstrate a passion for working with your hands.

You must be able to attend every day of the workshop.

Please be sure that you have read our Eligibility Criteria and Applications section at the bottom of the Workshop page before applying.


Course Funding

Our workshops are fully-funded by generous sponsors.  Places are limited, therefore, we recommend you submit your application as early as possible.


There are only 12 spaces available on this workshop. If the workshop becomes oversubscribed, we will close the application process early. 


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